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We specialise in three types of service businesses: dentists and clinics, cafés and restaurants, and local service providers.

Each industry has unique challenges, but the fundamentals are the same: clearer messaging, better follow-up, and stronger online reputation.

Industries that we work with

While every business is different, many face the same challenges — underused customer data, websites that don’t convert, and online presence that doesn’t quite reflect the quality of the service.

 

We work with service-based businesses where trust, clarity, and repeat custom matter most. Below are the types of businesses we support most often.

Cafés & Restaurants

For independent cafés and restaurants that want to increase direct orders, fill quieter periods, and build a stronger local presence.

 

We focus on improving websites, promoting direct ordering where feasible, and putting review systems in place that reflect the quality of the experience.

 

Common challenges we help with:

 

  • Quiet days or periods

  • Over-reliance on third-party platforms

  • Inconsistent online information

  • Review management

Local service business

For service-based businesses that rely on enquiries, bookings, and local reputation.

 

This includes trades, professional services, wellness businesses, and other customer-facing services.

 

We help clarify service messaging, improve enquiry flow, and ensure follow-up doesn’t fall through the cracks.

 

Common challenges we help with:

 

  • Low enquiry conversion

  • Poor follow-up

  • Outdated websites

  • Inconsistent online presence

Dentists & Clinics

For practices looking to generate more private bookings, improve patient retention, and strengthen online reputation.

We help clinics make better use of existing patient data, simplify online booking journeys, and build trust through consistent reviews and clear messaging.

Common challenges we help with:

  • Re-engaging lapsed patients

  • Increasing private treatment uptake

  • Improving Google reviews and visibility

  • Reducing missed enquiries

ONE APPROACH, APPLIED DIFFERENTLY

How Our Approach Adapts by Industry

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We don’t believe in industry templates.

 

Instead, we start by understanding how your customers make decisions, what trust looks like in your space, and where the biggest opportunities are being missed.

 

That might mean:

 

  • Re-engagement campaigns for clinics

  • Direct ordering and quiet-day promotions for cafés

  • Clearer enquiry journeys for service businesses

 

The tools may be similar, but the strategy is always shaped around your business and your customers.

Is Mintly Digital Right for You?

We work best with businesses that:

 

  • Value long-term growth over quick wins

  • Want to make better use of what they already have

  • Prefer clear advice over marketing jargon

  • Are open to practical change

 

If that sounds like you, we’re likely a good fit.

"Mintly Digital has been a really solid partner for us. From the start, they took the time to properly understand how the business runs and where able to give us some great solutions."

AVTAR SAHOTA, MANAGING DIRECTOR
THE ANGEL HOTEL

CASE STUDIES

Real Work.
Real Results.

We believe the best way to understand how we work is to see it in practice.

 

Our case studies show how we’ve helped businesses improve performance through clearer websites, better customer journeys, and more effective use of the tools and data they already have.

 

Each example breaks down the challenge, the approach we took, and the outcomes that followed — without buzzwords or inflated claims.

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Ready to Make Better Use of What You Already Have?

If you’re sitting on customer data, reviews, or a website that isn’t pulling its weight, we should talk.

 

Book a free, no-pressure strategy call and we’ll show you exactly where the opportunities are.

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LET'S TALK

Get in Touch

We partner with businesses that want clear, achievable growth. If you’re looking to make better use of your website, customer data, or online presence, we’d love to talk.

 

Complete the form and we’ll be in touch shortly.

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