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Dentists &
Clinics
Running a dental or healthcare clinic requires trust, clarity, and consistent communication. Many clinics already have a strong patient base, but struggle to re-engage lapsed patients, promote private treatments, or manage their online reputation effectively.
Mintly Digital helps dentists and clinics make better use of their existing systems, data, and online presence to drive sustainable growth without relying on constant new patient acquisition.
HELPING BUSINESSES GROW SINCE 2018
Common challenges we see
Every business is different, but the challenges are often similar.
Underperforming websites, unused customer data, inconsistent reviews, and unclear customer journeys.
Lapsed private patients who never return
Low uptake of private treatments
Missed or unmanaged online enquiries
Websites that don’t clearly guide patients to book
Reviews that don’t reflect the quality of care
HELPING BUSINESSES GROW SINCE 2018
How We Help Clinics
We focus on practical improvements that support both patients and staff.
Website & Booking Optimisation
Clear, simple websites and landing pages that make it easy for patients to understand services and book appointments online.
Email Marketing & Patient
Re-Engagement
Targeted email journeys based on time since last visit, treatment history, or patient type — helping bring patients back in a timely, relevant way.
Review & Reputation Management
Structured review requests that improve ratings while allowing feedback to be handled privately when needed.
Consistent Digital
Presence
Ensuring your website and Google Business profile reflect accurate information, clear services, and a professional image.
"After struggling with previous marketing companies, we really feel we've found the right partner in Mintly Digital. I've already recommended them to some colleagues"
MARTIN WILSON
WEST COAST DENTAL CARE
A Practical Example
A dental practice in Surrey had 340 private patients who hadn't booked in over 18 months. The practice assumed they'd switched dentists or moved away — but no one had actually asked.
We segmented their patient database and sent a targeted re-engagement email with a simple message: "We've missed you. Book your check-up this month and receive a complimentary hygienist clean (worth £85)."
The email linked to a dedicated booking page with online scheduling. After their appointment, patients automatically received a review request via email 48 hours later.
Results:
47 patients rebooked (14% response rate)
£12,400 in recovered revenue over 8 weeks
31 new 5-star Google reviews
22 of those patients have since returned for additional private treatments
Why This Works for Clinics
Most lapsed patients haven't left because they're unhappy — they've just been busy, forgotten, or assumed you'd contact them. A single, well-timed email with a clear incentive can recover thousands in lost revenue.
And once they're back, structured review requests and follow-up emails keep them engaged long-term — without your team having to remember to chase anyone.
